Welcome to the Xtracta Partner Support Portal

This portal gives you everything you need to connect Xtracta to your systems and use it effectively.

Customer Services
Implementation Team

Our teams are here to guide you every step of the way.

Portal Sections

User Manual

Learn how to use Xtracta as a standard user.

Upload and process documents
Use OCR (Optical Character Recognition) and validate data fields
Understand each stage of the workflow
Explore Section

Admin Manual

Help for admin users who manage settings and access controls.

Set up workflows and templates
Add or remove users, groups, and roles
Configure system preferences and database settings
Explore Section

API Manual

Technical guide for developers using Xtracta's API.

Connect to the API and authenticate requests
Send documents and get results
Automate your workflows using the API
Explore Section

Email Alerts

Set up and manage notifications for document and workflow events.

Turn on email alerts for document inputs
Set rules for alerts based on workflow actions
Get notified if there are any processing issues
Explore Section

FAQ

Answers to common questions about using Xtracta.

Troubleshooting integration and processing issues
Clarifying common workflow behaviours
Getting help with setup and configuration
Explore Section

Support & Feedback

Need help or have feedback?

Submit a support ticket via email to our support team
Let us know if something isn't clear or if you're missing information
Contact Support

We regularly update this portal, check back for new features and guides!